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Getting domain authentication error when embedding Marketing forms to an external landing page
Recently, I have encountered an issue in Dynamics 365 Marketing where I was not able to embed the marketing form, I created to an external landing page. I created Marketing form and published it. I whitelisted the domain and these domains were authenticated. I added an associated marketing page to the marketing form. I copied… Read more
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Dynamics 365 solution for supporting people in Covid-19
Recently, I along with 2 other Dynamics 365 champions (Kasun Pathirana and Subbiah) participated in a Hackathon in New Zealand where we developed and presented solution based on Dynamics 365 and Microsoft 365 to help and support people during Covid-19. It could be financial hardships, stress and anger management, or domestic violence. You name it… Read more
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How Dynamics 365 can help you grow business during pandemic like Covid-19?
I have never thought that how my skills (combination of lead auditor and lead implementor of ISO 27001:2013 and Dynamics 365 Consultant) can be more useful to organizations in not just saving their businesses but help them grow during crisis. It is no surprise that during the world crisis of Covid-19 businesses struggled to grow.… Read more
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Omnichannel for Customer Service – Teams Integration
Source: https://neilparkhurst.com/2020/06/11/omnichannel-for-customer-service-teams-integration/ We can now use Microsoft Teams as a channel with Omnichannel for Customer Service. I can see many applications for this, not least for an internal help desk who needs to offer support to users across their organisation. The video below will explain how to configure the Teams channel. You can also use… Read more
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Vaibhav Sharma 